The whole JSA system needs looking into.
My situation is that because I was a student and then a low-paid worker, i am not eligible for the JSA i claimed for.
So i have been paid nothing at all.
I might be eligible for another type, which is means tested and involves another type of form which i need to go to the job centre to get, and it will then be assessed. I can't help feeling i'm being penalised for being a student and a low paid worker. This may be someone else's fault, though that's not very important.
Changes need to be made.
There are far too many forms to fill in for a start.
The needs of the claimant need to be put to the fore.
Considering i am well educated an entited to benefits (as is my girlfriend) and we have been unable to claim anything, i struggle to see how benefit fraud ever happens at all